Enterprise Readiness
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FAQ

Knowledge management and support tool for SharePoint intranets

Knowledge is often scattered across an organization and hard to find. FAQ brings the answers your employees are looking for into one place on your SharePoint intranet, with search, categories, and sorting by the most viewed questions.

Choose your plan

$2,499 / year

$7,999

Try free for 60 days
The Story

The same questions keep coming. Answer them once.

When answers live in emails, documents, and people's heads, employees spend time hunting for them or asking a colleague. FAQ puts them in one place. A built-in search bar, categorized and tagged content, and sorting by the most viewed questions help people find what they need, and the content is also discoverable through Microsoft Search.

It's for HR, IT, and support teams who field the same questions again and again. Editors build question and answer pairs with an advanced designer that supports rich formatting, images, and video, then drag and drop to reorder them. Whether you have five questions or 30, one web part handles it, on as many pages and sites as you need.

THREE THINGS EDITORS LOVE

Highlighted features

01 Feature

Searchable

Employees can search questions and answers even when sections are collapsed. Content is also discoverable by Microsoft Search through the SharePoint search box.

02 Feature

Categories and most viewed

Tag questions under relevant topics and let users sort by the questions colleagues view most.

03 Feature

Advanced question designer

Create Q&A pairs with rich text, images, video, lists, and formatting, then drag and drop questions to reorder them by priority.

FAQ

Questions,
answered.

The most common things people ask before they try FAQ.

Yes. A built-in search bar finds questions and answers even when sections are collapsed. FAQ content is also discoverable by Microsoft Search through the SharePoint search box.

Editors add question and answer pairs in a few clicks with the advanced question designer, tag them with categories, and drag and drop to reorder them. Answers support images, video, lists, font sizes, colors, and alignment.

Whether you have five or 30 Q&A pairs, FAQ can manage the content. You can also use it across multiple pages and sites.

Yes. FAQ works in SharePoint Online and Microsoft Viva Connections, so it can be viewed in Microsoft Teams, and it's fully responsive on mobile devices.

Yes. Every Accelerator 365 app comes with a free 60-day trial through Microsoft AppSource. When the trial ends, the trial license expires and you'll get instructions on how to buy a full license.

Get started with FAQ

Try it free in your own SharePoint environment. No setup, no commitment.